But – and one suspects this is down to the cargo team – in a brilliant spirit of cooperation, it has stepped up to help its rivals in ocean freight navigate the perils of e-freight. And it’s a bold move. According to research for the Digital Container Shipping Association (DCSA) by T...

The “closed-loop, integrator style” approach is a natural and profitable one that works. Just look at Fed Ex, UPS, DHL Express as proof of concept. When customer interface and expectations are met, and there is transparency of data systems, quality and the certainty of delivery guarantees, there...

“Driven by demand for air cargo,  Delta Air Lines has announced the return of passenger services …The flights will also be available for customer travel.”  That needs restating: “…also available for customer travel.”  The air cargo industry has come a very long wa...

In the US, TikTok and Levi’s have just released the first findings of their commercial partnership, which included the use of a ‘shop now’ button in platforms. Making purchases from within social platforms is an increasingly popular channel for consumers, helped by the one-in-four Br...

Air cargo executives have said, almost uniformly, “not going to happen”, while others with names perhaps less well-known in air cargo circles have expressed optimism that it could work. There are several problems – quite big ones in fact, involved with making one of the least cargo-friendly ai...

Some facts from our own recent observations and client interviews: It will take a minimum of three years for the industry to come back, especially intercontinental leisure passenger traffic. International airline routes will take much longer to come back vs. domestic. Passenger load factors will cl...

The Workaholic: works compulsively or over the hours required, and at the cost of their sleep, family time or personal life. A workaholic in this period is someone who enjoys their work and sees it as structure or differentiation to their day, or feels compelled to do it to prove there has bee...

Whether it’s an airline touting that it has carried life-saving pharmaceuticals, or a forwarder arranging to deliver goods to a crisis-hit country, the PR machine is constant. (Despite the fact that airlines carry goods – that is their job – and forwarders arrange the movement – that is thei...

We buy what we want, in sixes and twelves.    For the strawberries and others, we buy out of season, We expect them to be there, on the shelves without reason.  Anchor butter from New Zealand, via the Panama Canal, After a month at sea, arrives with us, somehow.    There is...

From supermarkets and groceries to the NHS and the care sector, volumes have increased dramatically, even as demand signals become less reliable. Online ordering and home delivery requirements have soared, and not just among established players. Physical retailers are scrambling to create online alt...